Shipping Policy

Our goal is to ship your entire order as quickly as possible. Please allow one to three business days for items to arrive at our warehouse from the factory. We need 24 hours to process your order before handing it over to the shipping department. Please note that busy periods and sales events may affect processing time. We will keep you updated on the status of your order during the processing phase.

WE SHIP TO THE UNITED KINGDOM
Below are the estimated delivery times for reference:

The countries we do not ship to are as follows: Palestine, Bangladesh, Nigeria, Ethiopia, Egypt, DR Congo, South Africa, Kenya, Uganda, Algeria, Sudan, Angola, Mozambique, Ghana, Madagascar, Cameroon, Ivory Coast, Niger, Burkina Faso, Mali, Malawi, Zambia, Senegal, Chad, Somalia, Zimbabwe, Guinea, Rwanda, Benin, Burundi, Tunisia, South Sudan, Togo, Sierra Leone, Libya, Congo, Liberia, Central African Republic, Mauritania, Eritrea, Namibia, Gambia, Botswana, Gabon, Lesotho, Guinea-Bissau, Equatorial Guinea, Mauritius, Swaziland, Djibouti, Comoros, Cape Verde, São Tomé and Príncipe, Seychelles.

We also do not deliver to military zones.

Free Shipping Available

INSURED STANDARD DELIVERY

We charge a shipping fee of €3.99 per order.

If you need your purchase on a specific date for a special occasion or event, please contact us to ensure that you choose the right shipping method and check that the products are available for immediate shipment.

We ship via Yanwen, UPS, and USPS (FedEx for international deliveries).

The product price and shipping costs include taxes.

We cannot ship to multiple addresses.

MY TRACKING NUMBERS ARE NO LONGER UPDATING, WHAT SHOULD I DO?
We provide tracking numbers for every order we ship. While we do our best to assist you, we are not responsible for issues with the shipping company or delivery. If your tracking number indicates that your order has been delivered and you cannot find the package in your mailbox, please contact your local post office or shipping center with your tracking number for inquiries about missing deliveries. We assure you that your order is included in the package when we send it.